Customer-Facing Businesses

Customers quickly judge the quality of your products, services and brand by the appearance and smell of your facility - especially your restrooms. Attention to detail is essential.

 

 

The Relationship between Brand Experience and Cleaning

Customer-facing environments provide a host of surfaces where illness-causing germs can linger, increasing the risk of transmission to the next employee or customer who touches them. Poor hand-washing by staff members and customers can easily spread germs from restrooms to other areas such as displays, products, surfaces and check-out counters. Employee break rooms, computers and terminals, door handles, telephones, and other high-touch surfaces harbor the most germs. Identifying and properly cleaning these high-contaminate areas through a hygienic cleaning program provides a safer environment for customers, while also helping to reduce workplace illness and employee absenteeism.

Coverall Franchisees provide commercial cleaning services to retail stores, banks, car dealerships, shopping centers, hospitality, quick service and full service restaurants, and other customer-facing businesses. With Coverall's Health-Based Cleaning System Program, your business will not only look clean and smell clean — it will actually be a cleaner, healthier place for everyone.

How Customer-Facing Businesses are Cleaned

Studies show that using an effective surface disinfecting and cleaning protocol can reduce absenteeism in an organization by as much as 50% — good news to retail facilities where scheduling and staffing are critically important to daily operation.

Hygienic cleaning is a combination of using the right techniques and the correct tools to remove soils and germs. For example the Coverall Program uses color-coded microfiber for surface cleaning, which is 99% more effective than traditional cloth at capturing and removing soil and germs. To reduce cross-contamination from one facility area to the next, microfiber cloths should be color-coded, with specific color cloths designated for use only in specific areas of the facility.

Another important tool in a hygienic cleaning program is the use of multi-filtration, HEPA backpack vacuums that are 70% more productive as compared to traditional push vacuums. They also improve indoor air quality by filtering dust, dirt, allergens and germs down to 0.3 microns.

On behalf of its franchisees, Coverall will walk through your business with you to create a customized cleaning schedule based on your needs and budget. We will ask good questions to understand what is most important to you so that the cleaning consistently meets your expectations.

The Coverall Health-Based Cleaning System Program:

  • Removes 99.97% of bacteria, allergens and dust (to .3 microns) from the air
  • Prevents the spread of bacteria from one area to another
  • Uses the most efficient tools and techniques available
  • Is environmentally responsible and recognizably "green"
  • Is delivered consistently and is priced competitively

Services are delivered by trained and certified Coverall Franchisees and their employees who get to know you, your cleaning needs and your facility.

Call now to talk to a consultant. 615-365-0086